JEPRU responders providing psychological first aid beside welfare pods at an incident scene
10th Year AnniversaryHeads Up CIO · Registered Charity No. 1170821

The 4th Emergency Service

Our Intention: To bridge the critical gap between physical rescue and psychological support. We will work towards providing emergency deployment under strict JESIP compliance and clinical governance.

JEPRU welfare pod and 4th Emergency Service response vehicle with responders supporting a survivor at a cordoned incident scene

On Scene

Welfare pods, mobile command and trained responders — deployed alongside blue-light partners under JESIP.

JEPRU at a glance

Watch the story

A short overview of JEPRU's mission, capabilities and frontline record.

In Cooperation With TIKVA

Antisemitism Telephone Support Hotline

Confidential telephone support for anyone affected by antisemitic incidents, abuse or intimidation — staffed by trained JEPRU and TIKVA responders.

020-374 02737

Now Operating

Deployment Doctrine

Three lines of psychological defence

01

Stabilise Acute Panic

Rapid Cognitive Psychological First Aid (PFA) delivered on-scene and within Humanitarian Assistance Centres (HACs), in the minutes that decide long-term outcomes.

02

Support Family Reception Centres

Managing high-stress, emotionally volatile environments through body identification and missing persons phases, alongside police and coronial teams.

03

Protect the Protectors

Peer-backed Trauma Risk Management (TRiM) and psychological decompression to prevent PTSD and burnout among community security and emergency personnel.

Frontline Record

Proven where it mattered

Real world response experience and projects involving Heads Up personnel and volunteers.

Heads Up CIO carries an operational history across the United Kingdom's most severe mass-casualty incidents and international conflict response. JEPRU formalises that experience into a standing, recognised unit for our community and nation.

  • 2016Heads Up CIO established
  • 2017Manchester Arena bombing
  • 2017London Bridge & Borough Market attacks
  • 2017Grenfell Tower
  • 2020Pandemic Daily Live ONLINE response and support to general public
  • 2021Frontline Staff Response — After Covid Project in Greater Manchester Care Homes
  • 2022Ukraine war response
  • 2023October 7 aftermath response in Israel
  • 2025Manchester Heaton Park Shul terror attack

UK National Responder Training

For professionals and general public

New national training programmes for responder skills and public awareness will be announced soon.

Coming Soon

Donations

Help protect the community

Give by bank transfer, standing order or card. Every gift funds trained responders, welfare pods and psychological support at the moment of crisis. Received by Heads Up CIO, Registered Charity No. 1170821 — Gift Aid adds 25% at no cost to you.

Establishment Budget

Total investment required

CategoryAmount (GBP)
Fleet & Mobile Infrastructure (CapEx)£255,000
Secure AI & Comm Systems (CapEx)£65,000
Personnel & Governance (OpEx)£385,000
Operations & Running Costs (OpEx)£168,000
Training & Simulations (OpEx)£162,000
Total Estimated Investment£1,025,000

Partnerships and Commitments

Fighting Online Antisemitism
TIKVA by KeepOlim
Armed Forces Covenant
The community needs you! Volunteers wanted — clinical, response, welfare, administrative, operational. Join the JEPRU response team: hello@headsupcio.org.uk